Requests for Well Child or Consultation Visits may be made through email. Please do not e-mail requests for sick visits, as it can take several days to reply. E-mail the patient’s name and date of birth, the date and time requested, and the reason for your visit. In order for your appointment to be valid, we must contact you to confirm. Please tell us in your email if you wish to be contacted by email or phone, and include phone number if latter is preferred.

Please send your email here.

Phone Calls

Please call our Central Office at ( 512)454-4545 or our North Office at (512) 250-0220 to make an appointment by phone.

During regular office hours, routine medical questions are handled by our experienced nursing staff. At our Central Office, Joyce Jordan, L.V.N. and Karen Dubec, M.A. staff our phone triage. Ms. Jordan has been with Capital Pediatric Group for 36 years and Ms. Dubec has been with CPG for 19 years. At our North Office, Lola Culwell, M.A. staffs phone triage. She has been with CPG for 17 years.

Learn more about our staff here

Our nurse triage system allows your questions to be addressed quickly. If you would like to speak directly to your doctor, we are happy to return your call by the end of the business day.

When calling our nursing staff, please have the following ready:

• a phone number where you can be reached if we need to call you back
• a pharmacy number
• your child’s temperature

Phone calls regarding routine prescription refills should be made during office hours.

Please view our Triage
Information page for more information about when and how to call your doctor.